Communication via IDE

You have the ability to send a report about a bug or a request directly from The Welkin Suite. If you are faced with incorrect behavior of the IDE or need some consultation, please, notify us.

Report a bug

To send a report, go to the Main Menu: Help ⇒ Report a Bug.


Report a bug from The Welkin Suite


You will get this opened Report window.


The Report window


Here you will find the links to the Forum: Feature Requests and Bug Reports. They may be helpful in finding the reason and a solution of your issue.

Fill in the text input describing your issue and the steps to reproduce it. This field is required.

Please describe your case step-by-step in as many details as possible.

Below the text field you can check the following boxes:

  • your email — if you want to get our feedback about your issue via email. This field is optional. Your email is already inserted into the field by default.
  • OS and .NET versions — this field is filled in automatically and by default, it's checked,
  • a unique PC identifier — this field is filled in automatically and by default, it's checked,
  • an attaching of the log file — here you also may open this file by clicking the link with the name of the file.

After all the fields are filled in, click the Send button.


Send a report


Send Feedback

Go to the Main Manu: Help ⇒ Send Feedback.


Send feedback from the Main Menu of The Welkin Suite


You will get this opened Feedback window.


The Feedback window


Type your thoughts and ideas in the text input. This field is required.

Below the text field you can check the following boxes:

  • your email — if you want to get our feedback about your suggestions via email. This field is optional. Your email is already inserted into the field by default.
  • OS and .NET versions — this field is filled in automatically and by default, it's checked,
  • a unique PC identifier — this field is filled in automatically and by default, it's checked.

After all the fields are filled, click the Send button.


Send feedback

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Last modified: 2017/02/06 10:57

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