Troubleshooting updating The Welkin Suite

The Welkin Suite IDE is automatically updated to the newly version, but in some cases this process may fail. To update the application manually, do the following:

  • log out from the application,
  • log in to the application,
  • restart the Auto-update service:
    • open Windows Task Manager,
    • navigate to the Services tab,
    • find TheWelkinSuiteAutoUpdater,
    • right-click on it and select the Restart option,
  • close the application,
  • open the application in a few minutes.
NB: After the restart the Auto-update service checks for the updates in a minute, so you need to wait at least this amount of time.

In case if you still can't update your application, please send a log file to our Custom Support at

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Last modified: 2017/04/03 13:20

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